Laptop HP Classmate Notebook PC shuts down or freezes.

The laptop HP Classmate Notebook PC runs properly but after a while it freezes or shuts down without any warning. When it happens, the bottom feels hot. Also, the cooling fan runs louder than usual.

Possible problem:

·       Overheating problem; most likely reasons your HP Classmate Notebook PC is shutting off randomly, especially when you’re playing a game, is an overheating issue. This is the bane of most computers, especially laptops, since the heat has nowhere to go. Fans that are in peerless working order are critical in aiding this issue. Any laptop has a cooling module which includes two parts: the heat sink and cooling fan. When it works, the processor (CPU) heats up and the heat sing heats up too. At some temperature level, the fan kicks in and cools down the heatsink. The problem starts when the cooling module collects too much dust inside. The dust kills normal airflow inside the cooling module. Eventually, the processor overheats and the laptop turns off unexpectedly or freezes. This problem can be fixed by cleaning the cooling module.

·         Hardware Failure;  Another possible problem for a random shut down of your HP Classmate Notebook PC or freezes is a hardware component failure, which is not unheard of, especially on computers that have been refurbished. If you’ve recently “added any new hardware” this is the time to remove it to see if the shut-down issue goes away. The hardware to check first are as follows: RAM, Hard drive, CPU, your motherboard, power supply and your video card.

·         Computer Virus A more rare cause of a HP Classmate Notebook PC shutting down randomly can be a computer virus. Your computer may be infected with a virus or other malware that is designed to shut down your computer upon certain conditions. If your computer seems to be turning off when executing a certain program at specific times of the day, it could be infected. These viruses are usually activated by a certain thing you do on a computer, whether it’s a keystroke or opening a particular program. To make sure you have your best defenses up against viruses, make sure you’re running a great background anti-virus program like Malwarebytes and that your virus scanner definitions are up-to-date as well.

·         Wrong Charger Voltage; if your HP Classmate Notebook PC shuts-down while you’re playing a game at the usual performance setting, chances are it’s your charger/power source. Many games require chargers with higher voltage capacities, with the preferred voltage from 100w to 240w. However most computer users don’t realize this and instead use chargers that are 90 watts or less. Games are one of the most resource consuming things you can do on a laptop, especially since they almost always make your fans run at top speed. Don’t forget – a vacuum cleaner hose does a great job at cleaning those laptop vents.

·         Operating system Failure; if after following each of the above recommendations your HP Classmate Notebook PC still continues to shut off, it is possible you are experiencing a problem at the operating system level. If you’ve tinkered with your operating system or have changed drivers on your computer, this too can be troublesome, especially if you’re playing around with BIOS. A driver crash can always completely shut down a computer. To see if this is the case, try the steps below. We recommended that you erase everything and reinstall Microsoft Windows.

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